Technical Specifications

Version: 1.4.8 · Released: July 8, 2026 · Status: Production Stable

1. System Overview

AeroFind is a professional Ground Service Management (GSM) platform that automates the full lifecycle of baggage irregularities. It replaces manual agent overhead with algorithmic intelligence, connecting staff workflows, passenger self-service, courier dispatch, and international baggage tracing into a single unified system.

Technology Stack: Optimized PHP 8.2+ with Secure Data Layer
Architecture: Enterprise On-Premise (Sovereign Hub Model)
Compliance: Full GDPR Privacy-by-Design, IATA AHM Standards

2. Intelligence & Core Modules

AeroFind is built on a modular intelligence framework designed for high-availability aviation environments.

2.1 Intelligence Engine

Predictive Matching: Advanced fuzzy-logic algorithms for cross-referencing lost and found inventory with high accuracy.
Logistics Optimization: Smart routing logic for calculating optimal delivery paths from airport hubs to passenger destinations.
AI Communication: Context-aware automated drafting for passenger correspondence, ensuring professional and timely updates.

2.2 Integration Layer

Global Tracing Systems: Seamless bi-directional synchronization with international baggage tracing protocols.
Logistics Bridge: Native support for global courier networks and real-time shipping status tracking.
Operational Multi-Tenancy: Support for managing multiple airport nodes (Stations) from a single administrative instance.

3. Operational APIs

AeroFind exposes a robust set of secure API endpoints for internal and external integration.

Baggage Lifecycle: Actions for report submission, status updates, and automated closure.
Global Tracing: Commands for syncing with international databases and retrieving tracking references.
Logistics & Delivery: Endpoints for courier assignment, label generation, and proof-of-delivery verification.
Cabin Recovery: Specialized modules for managing onboard lost property and passenger inquiries.

4. Security & Compliance

Data security is the foundation of the AeroFind architecture.

Deployment-Controlled Hosting: Data location, hosting region, support access, and sub-processors are defined per deployment and documented before production use.
Audit Trails: Operational actions are logged in an HMAC-chained audit trail for accountability and tamper-evidence reviews.
GDPR Governance: Configurable retention, DSAR export support, anonymisation workflows, and private-file controls support customer compliance processes.
Proof of Delivery Controls: Delivery confirmations can include signature, photo, GPS, timestamp, and audit evidence where enabled.

5. Deployment & Scalability

AeroFind is designed for rapid deployment and horizontal network growth.

Simplified Installation: Streamlined setup process for new environment provisioning.
Node Orchestration: Centrally manage and monitor node health across your entire airport network.
Zero-Dependency Architecture: Built for maximum portability across various enterprise server environments.