The Standard in Aviation Baggage Recovery
Eliminate lost-and-found chaos with AI-driven intelligence. Designed for airports and ground handlers to maximize passenger satisfaction, automate IATA 753 compliance, and secure data sovereignty.
Baggage AI Intelligence
Neural Match Engine
AeroFind's proprietary neural engine analyzes thousands of baggage attributes in real-time, matching lost items to PIRs with 98.4% accuracy.
Standardizing the Recovery Loop
Select an operational interface to explore the AeroFind passenger satisfaction ecosystem.
Legal Sovereignty &
Data
Autonomy
AeroFind Enterprise is architected to support European data-protection requirements. Hosting region, support access, sub-processors, and retention controls are documented per deployment before live passenger data is processed.
Documented Data Residency
Define the hosting location, storage boundary, and processor list for each trial or production deployment.
Right-to-Erasure Support
DSAR export, anonymisation, and retention cleanup workflows support the Controller's handling of deletion requests.
IATA 753 Compliance
Fully compliant with IATA Resolution 753 for baggage tracking at every custody change, from check-in to final delivery.
Built for High-Stakes Logistics
AeroFind replaces legacy spreadsheets with a cognitive engine that thinks like a ground handler but works at machine speed.
Automated Passenger Communication
Our Gemini-powered engine automatically parses incoming passenger emails, extracts reference numbers, and drafts multi-lingual replies based on real-time baggage status.
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Gemini 1.5 IntegrationContext-aware drafting for complex passenger inquiries.
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Human-in-the-loop ApprovalStaff review queue for all AI-drafted communications.
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Instant PIR NotificationsAutomated multi-lingual filing confirmations sent upon PIR creation.
Hub Sovereignty & Data Control
Control over your aviation data boundary. AeroFind supports customer-controlled hosting and cloud-hosted trials with documented region, support, and processor settings.
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Flexible DeploymentRun AeroFind on customer-controlled infrastructure or a documented cloud-hosted trial environment.
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Data Residency RecordsDocument where PII is stored, which processors are enabled, and whether any transfer mechanism is required.
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GDPR ControlsSecurity, retention, DSAR, and audit controls support GDPR accountability and deployment sign-off.
IATA Resolution 753 Compliance
Automate mandatory baggage tracking at every custody change. AeroFind simplifies IATA compliance while reducing operational friction.
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Custody Chain VerificationAutomated reporting of every bag movement from check-in to reclaim.
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WorldTracer® SyncReal-time synchronization with global SITA baggage networks.
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IATA 743a StandardsCompliant interfaces for passenger damage and loss reporting.
Courier & Logistics Ecosystem
Bridge the gap between digital reports and physical delivery. Our dedicated Courier Portal provides drivers with optimized routes, GPS verification, and instant Proof of Delivery (PoD).
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Proof of Live Photo (PoD)Mandatory photo capture at doorstep ensures 100% chain-of-custody.
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GPS TelemetryLive tracking of active delivery clusters and courier performance metrics.
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Digital Evidence LockerPassengers can upload tracker links and bag photos post-filing.
Designed for Modern Hub Operations
AeroFind bridges the gap between legacy aviation systems and modern passenger expectations.
WorldTracer® Bridge
ENTERPRISESeamless REST integration with SITA networks for real-time AHL/FWD/BDO synchronization.
Omni-Channel Support
WhatsApp, SMS, and Email integrations for real-time passenger updates.
IATA Res. 753 & 743a
Consumer-facing interface for baggage reporting, real-time recovery tracking, and digital evidence uploads.
HMAC-Signed Webhooks
Secure, Stripe-style event triggers for ground handling apps and partner systems.
GDPR Auto-Purge
ENTERPRISEAutomated PII anonymization and secure data deletion on request to meet EU standards.
Multi-Station Hub
Manage multiple airport nodes (LHR, FRA, MUC) from a single enterprise installation.
AI Support Chatbot
ENTERPRISE24/7 passenger assistance for PIR filing and status updates via WhatsApp and Web.
Predictive SLA Alerting
PLUSAI forecasting tracks and highlights bag items approaching SLA breaches, dynamically escalating them.
OCR Scanner Lens
PLUSInstant optical character recognition scans for luggage tags and passenger documents directly from browser.
Storage Inventory
PLUSZone-based tracking for "Left Behind" (tagless) baggage with capacity alerts and intake photos.
Live Tracking
ENTERPRISEAutomated label generation and real-time transit telemetry directly in the dashboard.
Zero-Trust SSO
ENTERPRISESecure Okta, SAML 2.0, and Active Directory federation for absolute ground crew authorization.
Dynamic Re-Routing
ENTERPRISEAutomatically calculates bag forwarding vectors and updates tags when flight patterns shift mid-journey.
Courier & Staff Portals
Dedicated high-density interfaces for staff operations and mobile courier verification.
Station Isolation
ENTERPRISELogical data separation guarantees station-isolated tenancy, preventing cross-station exposure.
Operational Analytics
92% efficiency gain recorded in Pilot programs across DACH region.
Express Escalation
ENTERPRISEAlerts baggage handlers and signals high-priority tags to secure accelerated recovery windows.
Offline Smart Cache
PLUSLog details on remote tarmacs without network, syncing immediately upon reconnect.
Why Top Hubs Switch
| Operational Metric | Legacy Infrastructure | AeroFind Enterprise |
|---|---|---|
| Data Residency | Shared Public Cloud | Sovereign On-Prem |
| Recovery Velocity | 48 - 72 Hours | < 24 Hours |
| AI Integration | Manual Entry | Neural Matching |
| GDPR Compliance | Partial / Shared Risk | Hard-Coded Anonymity |
Hub-Native Integration
Essential passenger self-service and automated PIR tracking for regional hubs. (Try before buying Plus/Enterprise)
- Core PIR Filing
- Passenger Portal
- Email Notifications
- Basic Functionality
Maximum automation and sovereignty for global tier-1 aviation hubs. (Get the full potential of AeroSuite)
- AI Intelligence & WorldTracer Bridge
- STAFF, BDO & Courier Portal
- Proof of Delivery (PoD)
- 24/7 Priority Support
The complete staff operational suite for mid-sized international airports. (More features included than the Lite version)
- Limited Staff Portal
- Handover Intelligence
- SLA & KPI Tracking
- Staff Roster & Tasks
Operational Plugins
Extend your AeroFind sovereignty core with high-performance, specialized plugins designed for dedicated terminal operations.
Cabin Recovery Portal
A lightweight, SQLite-backed companion app engineered specifically to isolate and track cabin lost & found workflows for flight crews, cleaning teams, and airport terminals.
Multi-Station
Isolated tenant mapping with automatic context switching.
Email Alerts
Automated notification triggers via integrated mail engine.
Aviation Systems Integration Architecture
Need a custom data boundary, hybrid cloud residency, private network keys, or custom SITA/WorldTracer operational assessment? Speak directly with our lead system engineers.
Ready to Reclaim Control?
Start with a controlled demo environment and align the production setup before live data.
Evaluate AeroFind Risk-Free
Get hands-on access for 7 days. Setting up and staging is completely free. Set up your trial environment in minutes.